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LedgerGreenWave

Privacy Policy

Your privacy is important to us at LedgerGreenWave

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to provide. This includes your name, business name, email address, phone number, delivery addresses, and specific preferences for your floral needs. We also collect payment details when you place orders, though processing is handled securely by our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery windows, and budget constraints. This helps us tailor our services to fit your business requirements.

Information Collected Automatically

Our website automatically gathers certain technical data when you browse. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to enhance site performance and understand how clients discover our services.

Important: We do not collect more personal information than necessary to provide our flower arrangements and delivery services. Your privacy is central to how we run our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

LedgerGreenWave respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and administrative safeguards to safeguard it. This covers safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Secure Storage

Personal data is kept in protected systems with access restrictions and continuous security monitoring.

Encryption

Sensitive data transfers are encrypted to shield information as it moves between your browser and our infrastructure.

Limited Access

Access is granted solely to authorized staff who require the data to deliver services.

Although we deploy robust security measures, no online transmission method is entirely foolproof. We regularly update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be entitled to view, update, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we keep about you
Correction: Update or fix any inaccurate data
Deletion: Ask for removal of your personal data (subject to mandatory retention laws)
Restriction: Limit how we process your data in specific situations
Portability: Request your data to be moved in a structured, standard format

To exercise these rights, reach out using the details at the policy's end. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as necessary to provide our services and meet legal obligations. Retention durations differ based on the type of data and its intended purpose.

Typical Retention Periods:

  • Customer contact and order information: roughly three years after last service interaction
  • Payment transaction records: about seven years for tax and accounting requirements
  • Website analytics data: around two years and two months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or about two years of inactivity

Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies help us remember your preferences and analyze website performance.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites or services. This privacy policy applies only to LedgerGreenWave and our website. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.

Contact Us About Privacy

LedgerGreenWave Privacy Team
34 Floral Lane, London
London, United Kingdom SW1A 1AA

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.